FAQ
Here you’ll find answers to the most common questions about working with Cattini & Figlio.
We’ve gathered this information to help you better understand our approach, reliability, and the way we handle your needs.
Why should we work together with Cattini & Figlio?
Because Cattini & Figlio has proven its ability to understand the particular needs which govern each different project and is always capable to propose to each Customer the right solution for their requirements.
Will Cattini & Figlio always be able to support us?
Cattini & Figlio’s primary commitment is to provide each Customer its full support from the beginning to the end of a gear project, even if that project may last decades. The Company’s management and personnel realise that Customers must never be left alone.
In case one of of our wishes could not be fulfilled, what could we expect from Cattini & Figlio?
Despite Cattini & Figlio’s utmost motivation and well developed organisational policies, it may happen sometimes that not all Customer’s requirements can be met entirely: should it be the case, Cattini & Figlio will always inform correctly the Customer about the reasons for these limits and the possible alternative solutions to achieve Customer’s targets. Again, Cattini & Figlio will never leave you alone.
Will Cattini & Figlio be a reliable supplier?
Reliability is a key word for Cattini & Figlio: every resource is deployed to ensure a reliable performance of Cattini’s obligations to Customers. For Cattini & Figlio, one time good service is not enough: continuos, dependable performance is what the entire Organisation – from top management to every single worker – is oriented to.
How should we plan our orders with Cattini & Figlio?
Orders may be placed both as open orders with regular call-offs or as closed orders with fixed requirements. Orders may also be placed via EDI as well as under traditional means (e-mail, fax, mail etc.).
Is Cattini & Figlio a short term troubleshooter or a long term partner?
Although our ability to find quick solutions to Customer’s troubles has been well developed through the years, Cattini & Figlio’s attitude to the gear business is for a long term partnership. With some Customers we have already celebrated the 50th anniversary of uninterrupted business relationship!
What are the major References of Cattini & Figlio?
We serve almost all major OEMs worldwide in the sectors of activity of agricultural tractors, construction machines, commercial vehicles, buses, driveline manufacturers as well as selected companies manufacturing industrial machines. A detailed list is available upon request.
Didn’t find what you were looking for?
Feel free to get in touch with us — our team is always ready to answer your questions and help you find the best solution for your needs.
